Ability to listen to the AI Coaching calls
11
votes
As Team Leaders (and the agents) we should be able to listen to and download the AI coaching calls. Without this we are missing a big coaching opportunity.
Comments: 3
Oldest
•
Newest
•
Most likes
•
Fewest likes
-
28 Oct, '25
Rachel Montoya SystemHighlighted comment
"ai recording" (suggested by <Hidden> on 2024-09-27), including upvotes (3) and comments (0), was merged into this suggestion. -
10 Jun, '24
Brady Gillerlain AdminDefinitely. This is planned, just need to get to this point in our roadmap.
-
27 Sep, '24
Chris Snow MergedWould love for AI coach to record so the agent hear their call along with reading the report.. It is one thing to read what they did and another to hear.